Turning a leadership gap into a competitive advantage
M3 Insurance achieved 97% coaching satisfaction and 17% productivity gains by giving every employee access to personalized 1:1 coaching through Boon.
Leaders were stretched too thin
M3 Insurance is one of the largest independent insurance brokerages in the Midwest, with a fast-growing workforce and a culture rooted in talent development. Their annual conjoint analysis survey surfaced a clear signal: employees wanted structured support for mental health, professional growth, and resilience. The demand was real, but existing resources were not meeting it.
Managers overseeing 20 to 30+ direct reports were absorbing the emotional weight of their teams while navigating their own performance pressures. Employees wanted work-life integration support beyond what traditional management structures could offer, and HR leadership saw an urgent need to develop emerging leaders and create clearer career pathways before retention started slipping.
Personalized coaching that meets people where they are
M3 launched a Boon Scale pilot with 30+ leaders, pairing employees at every level with coaches matched to their unique needs. The program blended career development, resilience building, and leadership skill-building into a single flexible platform.
Program Design
Measurement & Reporting
“One of the things that set Boon apart was how personalized their match process was. Boon was one of the only solutions that truly combined personal and professional development.”
Measurable impact across the organization
Within 12 months, M3 saw significant improvements in productivity, stress management, and overall satisfaction, validating their investment in coaching as a strategic talent development tool.
Productivity & Resilience
Employees reported a 17% increase in productivity and a 22% improvement in stress management, proving that personal well-being and professional performance are deeply connected.
Culture & Retention
A 97% satisfaction score signaled that coaching was not just a perk but a valued part of M3's culture. Leaders gained new tools to navigate difficult conversations and support their teams without burning out.
“The flexibility and the personalization are what made this work. Our employees could integrate coaching into their real lives, not just their work lives. That is why the engagement was so high.”
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Fostering Employee Well-being and Professional Growth with Boon Coaching
Boon provided a solution that bridged personal and professional development, especially for managers, to create a culture of learning and joyful growth.
Built for how people actually grow.
Boon is leadership infrastructure designed around human behavior, not tools or programs. So growth holds up as organizations scale.
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