Scale · Employee coaching benefit

1:1 coaching for every employee.

Boon Scale is an employee coaching benefit: confidential 1:1 coaching any employee can book when they need it. You pay only for the sessions people use.

Book a Strategy CallSee pricing

What engagement actually looks like

30%

Monthly utilization, sustained

~10

Sessions per user, annual average

<1 wk

Contract to launch

An employee smiling on a coaching call by an office window
Book a sessionScale

Your coach

Matched to your role

Confidential, between you and your coach.

01 · THE COACHING GAP

Coaching shouldn't be reserved for senior leaders.

Executives get a dedicated coach. Everyone else gets an EAP link and a wellness app they never open. Scale brings real coaching to every employee, at a price that works when the answer is yes for everyone.

Legacy EAP

~3%industry-average utilization
Daysor weeks to first appointment
<2sessions per engaged user

Boon Scale

30%monthly utilization, sustained
1 daytypical time to a coach match
~10avg sessions per engaged user / year

02 · HOW MATCHING WORKS

Coach matches within a day.

Employees complete a short welcome survey. A real person reviews it and hand-picks two coaches for role and context, and most people have their matches within a day, by email and in their portal. They book with whichever one clicks. Switching is always free.

How does Boon match employees with coaches?

01
Role context
What the employee is navigating at work right now
02
Leadership arc
Where they are and where they want to go
03
Working style
How they want to be coached, known before the match

Welcome survey

What we'll match you on

Becoming a stronger managerAdapting to changeManaging stress & pressure
  1. Answers receivedJust now
  2. A coach matcher hand-picks your optionsA real person reviews what you shared
  3. Your matches arriveBy email and in your portal, usually within a few hours

my.boon-health.com

Matching in progress

Your matches are ready

Pick the coach who feels right.

Elizabeth Dolman, Boon coach

Elizabeth Dolman

Leadership development · Professional growth

Why we matched you

Coaches managers on leadership and professional growth, which lines up with becoming a stronger manager.

Book with ElizabethBooked with Elizabeth
Diny Chen, Boon coach

Diny Chen

Holistic coaching · Navigating change

Why we matched you

Takes a whole-person approach to change, a fit for adapting to change while keeping stress in check.

Book with Diny

03 · WHAT COACHING COVERS

Built for the whole person.

Coaching that treats employees as whole people. They don't leave their lives at the door and Scale doesn't ask them to.

Professional growth

How people move forward at work

  • Managing up and across
  • Career pathing and next moves
  • Time management and focus
  • Leadership confidence
  • Conflict and difficult conversations

Personal wellbeing

How people sustain themselves outside of it

  • Managing workload and pressure
  • Work-life boundaries
  • Interpersonal relationships
  • Sustaining energy over time
  • Resilience through change

Scale covers both professional and personal growth.

04 · THE FOUR STEPS

How Scale works

From kickoff to first sessions within a week. Most HR teams spend less than two hours per month on Scale after launch.

How does Boon Scale work?

01

Launch

Upload a CSV roster. Launch comms we write. Live within a week.

02

Match

Welcome survey, then two hand-picked coach matches, usually within a day.

03

Coach

Real 1:1 sessions. Private by default. Switch coaches any time, no penalty.

04

Measure

Dashboard shows adoption and themes. Individual sessions stay private.

05 · WHAT A YEAR LOOKS LIKE

Coaching that runs year-round.

The people who get the most out of Scale treat it as a year-round resource. Coaching compounds when it keeps going, not when it stops after three sessions.

Week 1
Intake + first goals
Weeks 2-12
Bi-weekly coaching
Quarter 2
Progress check-in
Quarter 3
Goal refresh
Quarter 4
Impact review + next arc

06 · CONFIDENTIALITY BUILT IN

Visibility without surveillance.

Your people have to trust the program for it to work. That means HR sees aggregates, not individuals.

Is Boon Scale coaching confidential?

Each 1:1 coaching session stays with the coach. Only coaching themes, such as career direction or resilience, cross into HR reporting, grouped across the organization with no names attached.

What stays in the room

Session-level content. Never shared.

  • Specific session content
  • Individual challenges or struggles
  • Names, identifiers, or attribution
  • Personal goals or career considerations
  • Anything that could identify a single employee

What HR sees

Aggregate signal. Never individual.

  • Utilization by cohort or department
  • Coaching theme aggregates (e.g. 15% focused on conflict)
  • Engagement trends over time
  • Wellbeing scores before and after coaching
  • Program ROI and budget pacing

Privacy commitment

Session content never leaves the coach relationship. Ever. The day it did, the program would stop working.

07 · WHAT CHANGES

What HR and finance teams actually notice.

Four shifts we see across Scale customers in the first two quarters of a rollout. For the underlying pattern across 72,000+ anonymized coaching sessions, see The Work AI Can't Do Alone, our 2026 State of Coaching report.

01

Engagement that actually moves

People don't treat Scale like a crisis line. They book proactively, month after month.

  • Sustained 30% monthly utilization
  • Repeat engagement

02

Measurable productivity lift

When people have somewhere to think, work gets clearer. Less time spent stuck, more time spent shipping.

  • 20% avg productivity improvement
  • 96% employee CSAT

03

Stronger retention

Coaching meets people during the moments they would otherwise consider leaving. Your best people stay longer.

  • Higher engagement scores

04

Burden off managers

First-line leaders are no longer the only place stressed employees can go. Manager time shifts back to the work.

  • Fewer manager escalations
  • Healthier 1:1 conversations

08 · PAY PER SESSION

Pay for coaching people actually use.

Most enterprise coaching platforms charge per seat whether anyone shows up. Scale is usage-based. You pay for completed sessions, not unused licenses. That's how coaching for every employee becomes affordable.

Planning low, base, and high cases? Use the leadership development budget worksheet with your quoted session rate.

Usage-based

Pay per session.

Billed per completed session.

  • 01Open to all employees. No tiering.
  • 02Credentialed coaches from our network
  • 03Private by default. Aggregated reporting.
  • 04Launch within a week
  • 05No annual commit. No seat minimums.
Get a quote →

09 · ELSEWHERE IN THE SYSTEM

Scale is one pillar of five.

Most organizations run Scale alongside Grow for structured manager cohorts and Exec for senior leaders. The vocabulary compounds instead of resetting at every level.

See the full system

Boon Grow

Cohort development for managers.

Boon Exec

Executive coaching for senior leaders.

Boon Together

Team coaching and skills workshops.

Boon Adapt

AI change management.

SOCIAL PROOF

What employees say after the sessions.

Trusted by people-first organizations

72andSunny logoDoner logoCensys logoConsensys logoCircle logoMake-A-Wish logoM3 Insurance logoMastery Logistics logoHeartland logoPolen Capital logoTBWA\Media Arts Lab logoUSTA logoNuvei logoVita Coco logoMacKenzie-Childs logo72andSunny logoDoner logoCensys logoConsensys logoCircle logoMake-A-Wish logoM3 Insurance logoMastery Logistics logoHeartland logoPolen Capital logoTBWA\Media Arts Lab logoUSTA logoNuvei logoVita Coco logoMacKenzie-Childs logo
“
My Boon coach has been amazing. I've been working with her for almost two years and it has been truly transformative. Her thoughtful, challenging questions push me to reflect deeply and practice new ways of leading.

HaMy V. · Chief Operating Officer

G2Review via G2

“
Stacey has helped me strengthen my executive presence, delegate so my job is manageable, and share tools and resources that I keep coming back to.

Company President · Professional Services

Approved for attribution

“
Boon has been one of the most valuable investments in my growth. My coach challenges me in ways I didn't expect and has helped me become a stronger, more intentional leader.

Senior Director · Enterprise SaaS

G2Review via G2

Case study

How M3 Insurance hit 97% coaching satisfaction with Scale

→

FAQs

An employee coaching benefit gives every employee access to confidential 1:1 coaching with a professional coach, the way an EAP gives access to counseling. Employees book sessions when they need them, on goals such as managing a team, handling a hard conversation, or planning a career move. Boon Scale is Boon's employee coaching benefit: 30-minute 1:1 sessions, coaches matched to each person's role, usage-based pricing per completed session, and program-level reporting for HR while individual sessions stay confidential.
The best employee coaching benefit is the one employees actually use. Compare utilization, pricing model, matching, and what HR can see. See coaching provider comparisons.
Usage depends on how easy the benefit is to start and how much employees trust it. Traditional EAPs typically see 3 to 5% utilization. Boon Scale averages around 30% monthly utilization, helped by coach matches that usually arrive within a day, short 30-minute sessions, and confidentiality that employees can rely on: employers see aggregate themes, never session content.
No. Boon coaches are professional coaches, not therapists. Sessions focus on professional growth, leadership, and the pressures that affect performance, such as stress and workload. Anyone who needs clinical care is referred to it. Coaching vs. therapy.
Most EAPs are reactive and clinical. Boon is proactive, usage-based, and built for ongoing engagement. Utilization on Scale averages 30% monthly, roughly ten times a traditional EAP.
No. Session-level content never leaves the coach relationship. Employers see aggregate themes like 'communication' or 'conflict,' not individual details.
We pair utilization data with wellbeing survey scores taken before and after coaching, so you can see how many people use the program and what is changing across the organization. How we measure coaching ROI.
Scale uses usage-based pricing: you pay per completed session, not per seat. No upfront fees, no long-term lock-in. Book a strategy call for a custom quote.
Employees complete a short welcome survey. A real person reviews it and hand-picks two coaches for role and context. Most people have their matches within a day, and everyone within 72 hours, by email and in their portal. They book with whichever one clicks. Switching coaches is always free.
Yes. Boon handles nudges, session prep, and follow-through in Slack and Microsoft Teams, so coaching shows up where people already work. Between sessions, participants get a summary of goals and action items, resources suggested for their focus areas, and AI roleplay practice tied to coaching goals. Employees can also use Boon inside AI assistants such as Claude and ChatGPT to prepare for sessions and rehearse conversations.
Their development history and goals carry forward, and they can keep their coach where the next program allows. Boon's five programs (Scale, Grow, Exec, Together, and Adapt) run on one platform and cover every level, from individual contributor to C-suite, so a promoted participant moves into the next program with the context they have already built.

Bring coaching to every employee this quarter.

A short conversation to understand your organization and see if Scale is a fit. No pressure, no pitch deck.

Book a Strategy Call
Usage-Based • ICF Accredited • Live Within a Week