Keeping healthcare workers whole when the system could not
Boon's personal coaching supported healthcare workers in managing stress and growing resilience during challenging pandemic times.
A workforce in crisis
The pandemic did not just strain healthcare systems. It broke the people inside them. Nurses, administrators, and clinical leaders were working double shifts, absorbing unprecedented patient volumes, and watching colleagues leave faster than they could be replaced. Organizations that had historically relied on the resilience of their workforce found that resilience had a limit.
Turnover rates spiked to levels that forced reliance on expensive temporary staffing agencies, driving operational costs to unsustainable levels. The employees who stayed were burning out, disengaging, and losing confidence in leadership. Traditional EAPs were underutilized and poorly matched to the depth of what frontline workers were experiencing. Healthcare organizations needed a different kind of support, one that treated their people as whole humans, not just roles to fill.
Personalized coaching for the frontline
Boon deployed personalized one-on-one coaching for healthcare professionals at all levels, addressing the intersection of mental well-being, professional development, and the unique stressors of clinical work. Sessions were designed to fit around unpredictable shift schedules.
Program Design
Measurement & Reporting
“What made this different was that it was mine. Not a group session, not a webinar. A real person who understood what my days looked like and helped me figure out how to keep going without losing myself in the process.”
Proven ROI in the toughest environment
Within 12 months, participating healthcare organizations saw measurable improvements in resilience, satisfaction, and retention, with a clear financial return on their investment in coaching.
Resilience & Satisfaction
85% of participants improved their resilience scores over the course of their coaching engagement, while 86% reported higher work satisfaction. For a workforce on the edge of collapse, these numbers represented a turning point.
Financial Impact
A 50% relative decrease in employee turnover translated directly to reduced temporary staffing costs, delivering $3 in measurable return for every dollar invested in Boon coaching services.
“I have a place to focus on my needs and the time has helped me grow significantly as a leader, team member, and individual. My coach is a perfect match, and this has truly made a difference in my life.”
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Built for how people actually grow.
Boon is leadership infrastructure designed around human behavior, not tools or programs. So growth holds up as organizations scale.
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