[Podcast] Ep 1: How to Have That Tough Talk at Work

Introducing: The Have A Better Day Podcast

Hello!

Welcome to the inaugural episode of Have A Better Day, with Boon Co-Founder and CEO Alex Simmons.

The goal of this new podcast from Boon is to explore the many possible answers to the question:

“How can I have a better day?”

It’s our mission to help out customers and clients do just that, on a personalized, one-on-one basis. We accomplish this at scale through the work of our deep roster of top-tier, accredited professional development and mental well-being coaches.

But why stop there?

We have our pulse on what employees are dealing with in today’s workplace, and we want to share those insights with you, so that you can take action right away, where it counts.

Have A Better Day is about tapping the experiences and points of view of our coaches — and perhaps eventually some special guests — in a more universal way, when it comes to the important work of incrementally improving all our lives.

So that’s what we’ve done!

So join our CEO (and now podcast host) Alex Simmons every few weeks, for a new episode on How to Have A Better Day.

  • At work.

  • At home.

  • In life.

Let’s go!

Brought to you by Boon

Show Notes

How to Have That Tough Talk at Work

Guest: Diny Chen

We’ve all been there.

Or most of us at least.

Those difficult conversations at work.

That seem impossible to navigate. Especially over Zoom.

Well, maybe it’s time to stop dreading these tough talks.

In this first episode of the "Have a Better Day" podcast, we are joined by the vibrant Diny Chen.

Diny is an ICF-Accredited coach with Boon, bringing over a decade of program management experience at Fortune 500 companies like Google and YouTube to her perspective as well.

Her curiosity, energy, and commitment drive her coaching style, as she aims to empower individuals and teams to have a better day.

It’s a great talk. I hope you enjoy it.

- Alex

In this episode, we learn:

  • Why 70% of employees avoid difficult conversations and how it impacts workplace dynamics.

  • How to embrace radical candor to foster honest and respectful dialogue, even in challenging situations.

  • Coaching methodologies for approaching difficult conversations with empathy, trust, and curiosity.

  • The importance of training managers to create psychological safety and support their teams effectively.

  • Actionable tips for employees and managers to incorporate coaching best practices into their everyday interactions.

Timestamps:

0:00 - Introduction

2:30 - Diny's Journey to Coaching

5:04 - Why Difficult Conversations Are Challenging

8:20 - Strategies for Navigating Difficult Conversations and becoming one’ best self

11:44 - Managing Emotions During Difficult Conversations

14:37 - Coaching's Role in Conversation Navigation

18:21 - Training Managers for Effective Communication

20:29 - Taking Action as HR Leaders: Creating a Coaching Culture

22:59 - Bringing Tangible Solutions to the Workplace

Learn more about Boon:

Website: https://www.boon-health.com/

LinkedIn: Boon

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How to Get More Time Back in Your Day

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Tips to Keeping our Mental Health in Check in the Office